Thank you for working with Pragum.

If for any reason, You are not completely satisfied with a service We invite You to review our policy on refunds. Please read and make sure you fully understand our refund policy prior to making a payment. Pragum operates as a business and we expect CLIENTS to understand and respect our policies. Our goal as a Design & Development Agency is to bring the highest value per Rupee/Dollar spent by our CLIENTS, and in order to help us in that pursuit, we need to cover expenses and fuel our operations. Therefore, we require payments to be made on time in respect to the services offered to the CLIENT. THIS IS OUR REFUND AND CANCELLATION POLICY AND BY HIRING PRAGUM FOR SERVICES YOU ARE BOUND BY THIS AGREEMENT AND YOU AGREE TO ABIDE BY OUR POLICIES.

Design & Web Development

Design/Web design and development projects require extensive resources, consumes our time, and incurs internal expenses. Therefore once a payment or deposit is made, it is non-refundable. If a project gets canceled, delayed, or postponed by the CLIENT, then all the amount paid will be retained by PRAGUM and if applicable, an additional cost will be charged to the CLIENT for all work completed beyond what was already paid for. No exceptions. Logo Design, Branding, Web Design, UI-UX Design, Search Engine Optimization, Social Media Marketing, & Internet Marketing Payments for Design, Development or any of our services are non-refundable even if a fee was paid in advance. Once a payment or deposit is made, there are no exceptions to our refund policy.

Setup Fees:

Setup fees are applied directly to expenses incurred by PRAGUM in the setup phase of any Design, Development, or Internet Marketing campaigns and are non-refundable. If any chargeback or payment dispute is caused by CLIENT to a bank or credit card company, then CLIENT services and/or projects will be suspended and in some cases, all work will be undone (reversed) without notice. Furthermore, the amount of the chargeback fee will be issued to the CLIENT. In Addition, any outstanding balances accrued as a result of the chargeback(s) will have to be paid in full before we restore service, deliver any files, or commence any work. PLEASE CONTACT US TO ADDRESS ANY BILLING ISSUES AND WE WILL GLADLY HELP YOU. Requesting a chargeback or opening a dispute for a valid charge from us is fraud. Chargebacks are never a legal or appropriate means of obtaining a refund. All disputes will be challenged by our lawyers with sufficient evidence from our records.

Website Hosting

All hosting payments whether present or past months are non-refundable. Web hosting accounts are set up from the date of your order and are allotted a limited amount of server resources depending on the plan you purchased. If CLIENT opens a hosting account but does not use it, payment will still be due. Hosting billing cycles continue until a cancellation notice is received in writing from the CLIENT in writing.

Account Suspension

All hosting payments that are 15 days past due will trigger an account suspension. Hosting paid up to 12 months in advance and canceled before the expiration date will be refunded for the months not yet elapsed. PRAGUM reserves the right to disable and/or terminate a user’s account, services, or contract if a user is found in violation of our terms and policies. Termination due to policy violations will not be refunded.

YOUR INDIVIDUAL RESULTS MAY VARY.

The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity, where the full testimonial contained extraneous information not relevant to the general public. The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions.

ERRORS AND OMISSIONS DISCLAIMER

While we have made every attempt to ensure that the information contained in this site has been obtained from reliable sources, Pragum is not responsible for any errors or omissions or for the results obtained from the use of this information. All information in this site is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose. In no event will Pragum, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages.

GUEST CONTRIBUTORS DISCLAIMER

This Site may include content from guest contributors and any views or opinions expressed in such posts are personal and do not represent those of Pragum or any of its staff or affiliates unless explicitly stated.

LOGOS AND TRADEMARKS DISCLAIMER

All logos and trademarks of third parties referenced on pragum.com are the trademarks and logos of their respective owners. Any inclusion of such trademarks or logos does not imply or constitute any approval, endorsement or sponsorship of Pragum by such owners.

Please also read our TERMS OF USE

Terms of Use | Pragum, OVERVIEW Pragum DOES NOT PROVIDE SERVICES TO ANYONE OR COMPANY THAT PROMOTES PORNOGRAPHIC MATERIAL, NUDITY, GAMBLING, ILLEGAL CONTENT.